All care

Telehealth

Virtual Visits

See a provider by video, anywhere in Iowa.

Getting medical care through your phone, tablet or computer is fast, easy and covered by most insurance plans. Anyone located in the state of Iowa can schedule a virtual visit.

A laptop on a desk in warm window light
Schedule a virtual visit
You must be located in Iowa at the time of your visit.
1Choose a clinic
Choosing a time opens NextPatient, the secure scheduling system our clinics use, in a new tab to confirm your details. Prefer to call? (515) 270-1000
Schedule a virtual visit
You must be located in Iowa at the time of your visit.
1Choose a clinic
Choosing a time opens NextPatient, the secure scheduling system our clinics use, in a new tab to confirm your details. Prefer to call? (515) 270-1000

Anyone located in Iowa

Phone, tablet or computer

Covered by most insurance plans

Drive-up testing if needed

What we can treat

Eligible virtual treatments.

Allergies (seasonal)

Bumps & bruises

Common cold

Mild coughs

COVID-19 evaluation

Diarrhea

Headaches

Influenza

Insect stings & bites

Minor burns

Minor cuts

Pink eye

Sinus infections

Skin rashes

Sore throat

Sprains & strains

Swollen glands

Mild urinary tract infections (UTIs)

Other urgent but not life-threatening conditions

Explore

Get the most from your visit.

A person reading a message on a phone
01 / 04

Before you log on

A few more tips.

Make your virtual visit a priority, just like an in-person visit.

If you require additional tests after your virtual visit, our providers may recommend drive-up testing.

Wear something easy to move in, in case your provider asks to see part of your skin

Avoid eating or drinking during your appointment

Eliminate distractions as much as possible

The clinic receptionist may contact you to collect your copayment

Woman holding a cup of tea by a sunlit window

Patient reviews

★★★★★

“I saw Dr. Eric Stanek for a virtual visit. He was very personable and kind.”

Breanna B.

Google review · Johnston

Getting started

How it works.

  1. 1

    Pick a clinic team

    Virtual visits are scheduled with the provider team at one of our three clinics.

  2. 2

    Choose a time

    See the open times and pick one that works for you.

  3. 3

    Watch for our text

    We’ll text you registration paperwork and details on how to log on.

Find us

Where to find us.

DoctorsNow West Des Moines clinic entrance at 640 S. 50th St.

640 S. 50th St., #1100

West Des Moines, IA 50265

DoctorsNow Johnston clinic storefront at 8779 Northpark Drive

8779 Northpark Drive

Johnston, IA 50131

DoctorsNow Altoona clinic storefront at 3770 8th St SW

3770 8th St SW

Altoona, IA 50009

Pricing & billing

Billing and insurance.

We accept most private and state insurance plans, including Medicare and Medicaid.

Questions

Frequently asked questions.

Still have a question? Call us.

We can perform a virtual visit to assess the patient. After consulting with a provider virtually, we can schedule drive-up testing for minor respiratory infections from your car (influenza, COVID, strep throat).

Call the phone number on the back of your insurance card to verify coverage. Our office bills as a primary care clinic. Our office NPI number is 1649394503.

Yes, we accept self-pay patients. Payment is due at the time of service.

We will need to know which Medicaid insurance you have (Molina, Iowa Total Care, or Amerigroup), as well as your ID number and your Social Security Number.