All care

Walk-in care

Urgent Care

Walk-in care for illness and injuries.

When an illness or injury needs attention today but isn’t a life-threatening emergency, walk in or check in online at any of our three clinics.

A small bandage on a patient’s upper arm
Check in online
Walk-ins are always welcome. No appointment needed.
1What brings you in?
2Choose a clinic
Choosing a time opens NextPatient, the secure scheduling system our clinics use, in a new tab to confirm your details. Prefer to call? (515) 270-1000
Check in online
Walk-ins are always welcome. No appointment needed.
1What brings you in?
2Choose a clinic
Choosing a time opens NextPatient, the secure scheduling system our clinics use, in a new tab to confirm your details. Prefer to call? (515) 270-1000

Walk-ins welcome

Open 7 days a week

X-ray on site

Many medications $20

What we treat

Urgent care medical concerns.

Allergic reactions

Bladder infections

Broken bones

Bronchitis

Bumps & bruises

Coughs & colds

COVID-19 tests

Diarrhea

Earache

Ear infections

Fractures & dislocations

Headaches

Influenza (flu)

Insect stings & bites

Minor back pain

Minor burns

Minor cuts

Muscle strain

Skin conditions

Sore throat

Urinary tract infections

Wounds

X-rays

Explore

What a visit can cover.

A box of tissues on a table by a sunny window
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When to come

When should I go to urgent care?

Go to urgent care when you need prompt care for a concern that should not wait for a routine appointment but does not require emergency services.

For severe chest pain, trouble breathing, stroke symptoms, uncontrolled bleeding, loss of consciousness or a serious injury, call 911 or visit the nearest emergency room.

Fever, cough, sore throat, flu symptoms and bronchitis

Ear pain, bladder infections, urinary symptoms and other common infections

Allergic reactions, rashes, insect bites and skin concerns

Sprains, strains, bruises, small burns, wounds and possible minor fractures

X-rays, rapid testing and medication needs when available

Woman holding a cup of tea by a sunlit window

Patient reviews

★★★★★

“Seven stitches and pleasant conversation later, we were out the door all within an hour.”

Ted W.

Google review · Johnston

Getting started

How it works.

  1. 1

    Pick your clinic

    Choose West Des Moines, Johnston or Altoona. Each one shows its current wait.

  2. 2

    Save your spot

    Choose a time that works for you, or walk in. No appointment is needed.

  3. 3

    Get seen

    A provider evaluates your symptoms, tests when appropriate and explains what to do next.

Find us

Where to find us.

DoctorsNow West Des Moines clinic entrance at 640 S. 50th St.

640 S. 50th St., #1100

West Des Moines, IA 50265

DoctorsNow Johnston clinic storefront at 8779 Northpark Drive

8779 Northpark Drive

Johnston, IA 50131

DoctorsNow Altoona clinic storefront at 3770 8th St SW

3770 8th St SW

Altoona, IA 50009

Pricing & billing

Billing and insurance.

We accept most private and state insurance plans, including Medicare and Medicaid. Our office bills as a primary care clinic. Self-pay patients are welcome, with payment due at the time of service.

Questions

Frequently asked questions.

Still have a question? Call us.

Urgent care can treat many non-emergency illnesses and minor injuries, including infections, flu symptoms, ear pain, sore throats, rashes, sprains, strains, cuts, wounds, and X-ray needs.

No. Walk-ins are welcome, and online check-in is available so you can save your place before you arrive.

For non-emergency concerns, urgent care is often a more affordable option than the ER. DoctorsNow emphasizes transparent billing and accepts most private and state insurance plans, including Medicare and Medicaid.

Call the phone number on the back of your insurance card to verify coverage. Our office bills as a primary care clinic. Our office NPI number is 1649394503.

Yes, we accept self-pay patients. Payment is due at the time of service.

We will need to know which Medicaid insurance you have (Molina, Iowa Total Care, or Amerigroup), as well as your ID number and your Social Security Number.