Urgent Care for Illness & Injuries in Iowa: Walk-In Care
DoctorsNow provides urgent care for West Des Moines patients, families, and workers when an illness or injury needs attention today but is not a life-threatening emergency. Our clinics treat infections, minor injuries, coughs, colds, flu symptoms, urinary symptoms, sore throats, ear pain, skin concerns, sprains, strains, small cuts, and other common concerns. For patients seeking urgent care for infections or minor injuries, DoctorsNow offers a faster, more convenient option than waiting in an emergency room.
We provide immediate medical attention for many non-life-threatening illnesses and injuries, offering a convenient alternative to the emergency room.
Our experienced medical professionals diagnose and treat various conditions, from minor fractures and flu symptoms to cuts and infections—and you don’t need an appointment! Our urgent care services are ideal for addressing pressing medical concerns outside regular clinic hours, ensuring efficient care for you and your family.
When Should I Go to Urgent Care?
Go to urgent care when you need prompt care for a concern that should not wait for a routine appointment but does not require emergency services. This may include symptoms that are uncomfortable, worsening, or keeping you from school, work, travel, or family responsibilities.
Urgent care can help with:
• Fever, cough, sore throat, flu symptoms, and bronchitis
• Ear pain, bladder infections, urinary symptoms, and other common infections
• Allergic reactions, rashes, insect bites, and skin concerns
• Sprains, strains, bruises, small burns, wounds, and possible minor fractures
• X-rays, rapid testing, and medication needs when available
For severe chest pain, trouble breathing, stroke symptoms, uncontrolled bleeding, loss of consciousness, or a serious injury, call 911 or visit the nearest emergency room.
OUR LOCATIONS
Convenient Care in Altoona, Johnston, and West Des Moines
DoctorsNow serves Central Iowa with clinics in Altoona, Johnston, and West Des Moines, plus virtual visits for select concerns. Patients can walk in, use online check-in, or call with questions. Clinics are open 7 days a week, making care easier to access when symptoms appear unexpectedly.
Patients often mention fast, friendly, and compassionate service in DoctorsNow reviews, including experiences with short wait times, helpful staff, and clear explanations.
Illnesses and Infections Treated Same Day
Feeling sick can interrupt everything. DoctorsNow helps patients quickly get answers to common illnesses and infections, including coughs, colds, flu, bronchitis, sore throats, ear infections, bladder infections, skin issues, stomach symptoms, and headaches. Providers can evaluate symptoms, recommend next steps, perform testing when appropriate, and explain what to do after the visit.
DoctorsNow clinics also dispense many medications on-site, helping patients avoid an extra stop at the pharmacy.
URGENT CARE MEDICAL CONCERNS
Allergic Reactions
Bladder Infections
Broken Bones
Bronchitis
Bumps & Bruises
Coughs & Colds
COVID-19 Tests
Diarrhea
Earache
Ear Infections
Fractures & Dislocations
Headaches
Influenza (Flu)
Insect Stings & Bites
Minor Back Pain
Minor Burns
Minor Cuts
Muscle Strain
Skin Conditions
Sore Throat
Urinary Tract Infections
Wounds
X-Rays
Minor Injuries, X-rays, and Wound Care
DoctorsNow also treats many minor injuries that need timely attention. Visit for bumps, bruises, sprains, muscle strains, minor burns, minor cuts, wounds, possible small fractures, and other non-emergency injuries. If imaging is needed, X-ray services are available for many injury concerns.
This care is helpful when an injury occurs after work, over the weekend, or when your regular provider is unavailable. The goal is to help you understand what happened, how to care for it, and whether additional care is needed.
Get Medication Quickly
Our clinics dispense many medications for only $20. Skip the pharmacy altogether!
BILLING & INSURANCE
We accept most private and state insurance plans, including Medicare and Medicaid.
Transparency
At DoctorsNow, we believe great care starts with trust. That’s why we’re upfront about everything—from your treatment plan to billing and communication—so you always know what to expect and feel confident in every step of your care.
Drive-Up Testing
Drive to one of our clinics and stay in your car! Our staff will come to you.
Urgent Care FAQ
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DescriptionUrgent care can treat many non-emergency illnesses and minor injuries, including infections, flu symptoms, ear pain, sore throats, rashes, sprains, strains, cuts, wounds, and X-ray needs.
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No. Walk-ins are welcome, and online check-in is available so you can save your place before you arrive.
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For non-emergency concerns, urgent care is often a more affordable option than the ER. DoctorsNow emphasizes transparent billing and accepts most private and state insurance plans, including Medicare and Medicaid.
Check In Today
When you need care now, choose the DoctorsNow location that is most convenient for you. Check in online, visit Altoona, Johnston, or West Des Moines, or call 515-270-1000
Questions? Call us at 515-270-1000
